Code: F78🧺 Miele Dishwasher

Miele Dishwasher F78: Circulation Pump Fault or Blocked Pump (Meaning, Causes, Fixes)

Reviewed 2026-10-24 · Based on 4 manufacturer & service sources

What the code means

Miele's support pages (USA, Canada and UK) describe F78 as "the circulation pump is blocked." Miele explains that after long breaks between uses (weeks or months) or when the dishwasher is first commissioned, the pump can dry out and stick or jam. Miele's operating instructions for G 6000-series machines such as the G 6987 list it as "Technical fault F78: A fault has occurred in the circulation pump," shown with flashing controls and the warning buzzer. F78 is about water circulating inside the machine, not draining out (that's F11) or coming in, so a dishwasher can fill and drain normally and still stop with F78 a few minutes into a cycle.

Likely causes

Safe DIY checks

⚠ Before you start

Turn the dishwasher off before removing the spray arm and filters. Miele warns of scalding: never use water hotter than 165°F (75°C), and be aware the water sitting in the base may be hot after a cycle. Watch for broken glass in the filter area. Don't keep restarting a machine that repeatedly shows F78; call Miele Service.

  1. Turn the dishwasher off before reaching into the tub.
  2. Remove the lower spray arm and take out the filter combination.
  3. Pour about 1 liter (roughly 1 quart) of hot water, no hotter than 165°F (75°C), mixed with 3 to 5 drops of rinse aid into the dishwasher interior. Take care, as hot water can scald.
  4. Let it soak for 5 minutes, then refit the filter combination so it lies flat in the base of the wash cabinet, and refit the lower spray arm.
  5. Restart the program. Miele says to repeat this process 2 to 3 times if needed.
  6. While the filters are out, rinse them and check the base of the tub and any grille or channel at the back for debris, removing anything you find.
  7. If F78 still shows, turn the dishwasher off for at least 30 seconds, turn it back on, select a program, close the door and start it.

🛠 When to call a pro

  • F78 comes back after the soak method and a power reset. Miele says this means a technical fault and to contact Miele Service or book a repair online.
  • The pump hums, grinds or won't move water even with the tub clean, which points to a damaged impeller or failed circulation pump that needs the correct part for your model number.
  • The dishwasher is under warranty. Contact Miele Service first rather than opening it up.

Parts that commonly fix it

Always match the part number to your exact model.

⚙

Dishwasher circulation pump

Only if a technician confirms the pump or impeller has failed; match your Miele model number.

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⚙

Dishwasher cleaner

Helps keep the filters and pump area free of grease and food buildup.

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Sources

  1. Miele USA support, Fault F78: the circulation pump is blocked (soak method and technical fault steps)
  2. Miele Great Britain support, Fault F78
  3. Miele G 6987 SCVi K2O Operating Instructions, Frequently asked questions: Technical fault F78 (via mans.io)
  4. iFixit Answers, Miele Dishwasher Error F78 - Circulation Pump issue (owner reports)

Last reviewed 2026-10-24. Always confirm against the manual for your exact model number.