What causes LG Washer IE?

Faucet turned off or only partly open, water shut off to the house, or an inlet hose not connected. Inlet hose pinched, kinked or bent (washers can creep slightly from vibration and bend the hose). Inlet hose or faucet frozen in cold weather. Clogged inlet filter screens (rust, sand or sediment) where the hoses attach to the washer. Hot and cold hoses connected to the wrong valves. Household water pressure below LG's 14.5 psi minimum. Drain hose pushed more than 4 inches into the drainpipe on a top loader, or on a front loader a drain hose that's too low, out of its holder, or submerged in water, which siphons water out while filling. A faulty water supply (inlet) valve, per LG, if everything above checks out.

How do I fix LG Washer IE?

Turn both faucets fully counterclockwise to open them, and confirm water is on elsewhere in the house. Straighten any kinked or pinched inlet hoses. If a hose is badly bent or damaged, turn off the faucet, disconnect it, and replace it if needed. Make sure the cold (blue) hose goes to the cold valve and the hot (red or orange) hose to the hot valve. Clean the inlet filters: turn off the faucets and unplug the washer, unscrew the hoses from the back of the washer, pull the filter screens out with pliers, scrub them under running water with a toothbrush, reinsert them, and reconnect the hoses. If it's freezing, check whether water comes out of the faucet with the hose disconnected. LG suggests wrapping a frozen faucet in a towel soaked in hot water for about 5 minutes and thawing the hose in warm water no hotter than about 50°C (122°F). Check pressure: open another tap nearby. If flow is weak throughout the house, have a plumber check the supply; LG needs 14.5 to 116 psi. Check the drain hose: on a top loader, no more than 4 inches should go into the drainpipe. On a front loader, keep the hose snapped into its holder at the proper height and make sure its end isn't sitting in water. Run a short cycle and watch the fill. Strong flow but a water level that never rises points to siphoning through the drain hose.

When should I call a pro for LG Washer IE?

IE keeps returning with the faucets fully open, clean filters, straight hoses, good pressure and a correctly installed drain hose; LG says the water supply valve may be faulty. No water enters at all even though water flows fine from the disconnected hose. The washer is under warranty. Use LG's Request a Repair page or LG chat support rather than opening the cabinet.

Code: IE🧺 LG Washer

LG Washer IE Error Code: Water Inlet Error, Washer Not Filling (Meaning, Causes, Fixes)

Q: What does LG Washer IE mean?

IE on an LG washer is a Water Inlet Error: the tub didn't fill to the right level within the time the washer allows. LG says it's almost always the water supply, such as a closed faucet, a kinked or frozen inlet hose, or a clogged inlet filter, or a drain hose set up so water siphons out while the washer fills. If none of that fixes it, LG points to the water supply (inlet) valve. LG defines IE (Water Inlet Error, also shown as No Water Supply) as the washer failing to fill the tub to an adequate level within a specified period. LG's newer front-load error list groups IE with E02 and E10, which some models show for the same no-water-supply condition. LG lists the required water pressure as 14.5 to 116 psi; below that, the fill takes too long and IE appears. In cold weather a frozen faucet or hose can cause it, and LG's top-load page notes the supply resumes once temperatures rise above freezing. Siphoning is the hidden cause LG calls out: on top loaders, pushing the drain hose more than 4 inches (10 cm) into the drainpipe makes water drain out as the washer fills, and on front loaders a drain hose that's too low, has popped out of its holder, or has its end submerged does the same thing. If the faucet, hoses, filters and drain hose all check out and IE keeps coming back, LG says the water supply valve may be malfunctioning and the washer needs service.

Reviewed 2026-10-22 · Based on 5 manufacturer & service sources

What the code means

LG defines IE (Water Inlet Error, also shown as No Water Supply) as the washer failing to fill the tub to an adequate level within a specified period. LG's newer front-load error list groups IE with E02 and E10, which some models show for the same no-water-supply condition. LG lists the required water pressure as 14.5 to 116 psi; below that, the fill takes too long and IE appears. In cold weather a frozen faucet or hose can cause it, and LG's top-load page notes the supply resumes once temperatures rise above freezing. Siphoning is the hidden cause LG calls out: on top loaders, pushing the drain hose more than 4 inches (10 cm) into the drainpipe makes water drain out as the washer fills, and on front loaders a drain hose that's too low, has popped out of its holder, or has its end submerged does the same thing. If the faucet, hoses, filters and drain hose all check out and IE keeps coming back, LG says the water supply valve may be malfunctioning and the washer needs service.

Likely causes

Faucet turned off or only partly open, water shut off to the house, or an inlet hose not connected
Inlet hose pinched, kinked or bent (washers can creep slightly from vibration and bend the hose)
Inlet hose or faucet frozen in cold weather
Clogged inlet filter screens (rust, sand or sediment) where the hoses attach to the washer
Hot and cold hoses connected to the wrong valves
Household water pressure below LG's 14.5 psi minimum
Drain hose pushed more than 4 inches into the drainpipe on a top loader, or on a front loader a drain hose that's too low, out of its holder, or submerged in water, which siphons water out while filling
A faulty water supply (inlet) valve, per LG, if everything above checks out

Safe DIY checks

⚠ Before you start

Unplug the appliance (or switch off its breaker) and shut off the water supply valves before removing panels or disconnecting hoses. Keep towels handy for residual water.

Turn both faucets fully counterclockwise to open them, and confirm water is on elsewhere in the house.
Straighten any kinked or pinched inlet hoses. If a hose is badly bent or damaged, turn off the faucet, disconnect it, and replace it if needed.
Make sure the cold (blue) hose goes to the cold valve and the hot (red or orange) hose to the hot valve.
Clean the inlet filters: turn off the faucets and unplug the washer, unscrew the hoses from the back of the washer, pull the filter screens out with pliers, scrub them under running water with a toothbrush, reinsert them, and reconnect the hoses.
If it's freezing, check whether water comes out of the faucet with the hose disconnected. LG suggests wrapping a frozen faucet in a towel soaked in hot water for about 5 minutes and thawing the hose in warm water no hotter than about 50°C (122°F).
Check pressure: open another tap nearby. If flow is weak throughout the house, have a plumber check the supply; LG needs 14.5 to 116 psi.
Check the drain hose: on a top loader, no more than 4 inches should go into the drainpipe. On a front loader, keep the hose snapped into its holder at the proper height and make sure its end isn't sitting in water.
Run a short cycle and watch the fill. Strong flow but a water level that never rises points to siphoning through the drain hose.

🛠 When to call a pro

IE keeps returning with the faucets fully open, clean filters, straight hoses, good pressure and a correctly installed drain hose; LG says the water supply valve may be faulty.
No water enters at all even though water flows fine from the disconnected hose.
The washer is under warranty. Use LG's Request a Repair page or LG chat support rather than opening the cabinet.

Parts that commonly fix it

Always match the part number to your exact model.

⚙

Washer inlet hoses

Replace a hose that's kinked, damaged or won't flow freely, as LG suggests.

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Sources

Last reviewed 2026-10-22. Always confirm against the manual for your exact model number.

LG Washer IE Error Code: Water Inlet Error, Washer Not Filling (Meaning, Causes, Fixes)

What the code means

Likely causes

Safe DIY checks

🛠 When to call a pro

Parts that commonly fix it

Washer inlet hoses

Related codes

Sources